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Search our knowledge base or browse common topics below

Browse by Topic

Getting Started

Learn the basics of using JibKey

Buying a Home

Search, tour, and make offers

Selling a Home

List, price, and close your sale

Your Account

Profile, settings, and preferences

Payments & Fees

Understand costs and billing

Technical Issues

Troubleshoot common problems

Buying

Selling

Account

Technical

Still need help?

Our support team is here for you. Send us a message and we'll respond within 24 hours.

support@jibkey.com

How can we help?

Browse by Topic

Getting Started

Buying a Home

Selling a Home

Your Account

Payments & Fees

Technical Issues

Buying

How do I search for homes on JibKey?

How do I make an offer on a property?

What financing options are available through JibKey?

Can I schedule a home tour through JibKey?

How does JibKey estimate property values?

Selling

How do I list my home for sale on JibKey?

How should I price my home?

How do I manage showing requests?

What fees does JibKey charge sellers?

How do I review and respond to offers?

Account

How do I create a JibKey account?

How do I update my profile information?

How do saved searches and favorites work?

How do I reset my password?

Technical

The map is not loading — what should I do?

Which browsers does JibKey support?

Is there a JibKey mobile app?

Why am I not receiving email notifications?

Still need help?